Support services

THE CUSTOMER AT THE CENTER OF OUR SOLUTIONS”

 

All our solutions are fully scalable and customizable according to the specific needs of our customers. We are able to assist clients during the whole system lifecycle: from design and development of a new system until deployment and maintenance.
We have chosen the most reliable partnerships in the sector (Autodesk, Oracle, ESRI, etc.) to guarantee the best technology base for our solutions. We have invested in development of extended applications to offer the best functionality and usability.

We have organized a corporate structure able to fulfill Project Management needs of our customers to offer processing services for the client’s data bases. We guarantee customer support from the starting phase along the whole project lifecycle.

 

Servizi a supporto

 

Design Services
Client issues analysis and system design.
Building of custom software applications.
Data Processing Services
Digitalization, map correction, updating and coverage creation of cadastral maps
Graphic and alphanumeric archive data cleansing and normalization
Field surveys for address and fiscal data collection and archive integration
Consulting and Training Services
Corporate specialist resources for consulting and process analysis
Basic training for client users and specialist workshops
Support and Maintenance Services
Telephone Assistance to users
Solution customization and integration for software application evolution
Remote assistance and remote system maintenance